123 abc Privacy Policy — Your Personal Data Protection

123 abc ("we", "our platform") operates the website 123abc.my and is fully committed to protecting the privacy and personal data of every user who entrusts us with their information. This Privacy Policy is designed to transparently explain how we handle your personal data from the moment you first visit our website through to your becoming an active 123 abc member.

This document covers all aspects of personal data processing carried out by 123 abc, including data collection during registration, processing of financial transactions using Malaysian-local methods such as Touch 'n Go eWallet, GrabPay, DuitNow, and FPX, as well as the ongoing communications we conduct with our members.

This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy 123 abc, which together form the complete agreement between you and our platform.

123 abc collects personal data through various means as you interact with our platform. Below is a full breakdown of the data we collect and the purposes for doing so:

The personal data we collect is used solely for legitimate purposes necessary to operate the 123 abc platform. The following outlines the specific purposes for which your data is used:

• Account Management: Creating and managing your member account, processing registrations, identity verification (KYC), and managing account settings.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, ShopeePay, Boost, DuitNow, and FPX, and handling withdrawals to your registered bank account or eWallet.
• Legal Compliance: Complying with applicable legal and regulatory requirements, including anti-money laundering (AML) obligations and age verification.
• Platform Security: Detecting and preventing fraud, suspicious activity, account abuse, and other security threats to the 123 abc platform.
• Service Improvement: Analysing usage patterns on an aggregated and anonymised basis to improve the user experience, platform performance, and our game offerings.
• Service Communications: Sending you important notifications related to your account, security, transactions, and policy updates.
• Marketing (with consent): Sending information about 123 abc promotions, bonuses, and offers, only where you have given consent to receive marketing communications.
• Customer Support: Handling enquiries, complaints, and assistance requests submitted via live chat, email, or other support channels.

We will not use your personal data for any other purpose without your prior consent, unless required by law.

123 abc takes our responsibility to protect your personal data seriously. We does not sell, rent, or trade your personal data to any third party. However, there are limited situations where we may need to share your data with certain parties:

• Payment Service Providers: Transaction information is shared with payment service providers such as Touch 'n Go, GrabPay, DuitNow, and FPX banks solely to process your deposits and withdrawals.
• Technology Providers: Technical partners who assist us in operating the platform infrastructure, including cloud and cybersecurity services, are bound by strict confidentiality agreements.
• Regulatory Bodies and Law Enforcement: Where required by law or court order, we may be obligated to disclose certain data to the relevant authorities in Malaysia.
• Identity Verification Providers: Data required for the KYC process may be shared with accredited identity verification service providers to verify the information you have submitted.

The 123 abc platform uses cookies and similar tracking technologies to enhance the user experience and analyse our website's performance. The following are the types of cookies we use:

• Essential Cookies: These cookies are required for core platform functions such as login, game sessions, and security. They cannot be disabled as they are essential to platform operations.
• Performance Cookies: Helps us understand how users interact with our platform by collecting anonymous statistical information. This data is used for ongoing improvements.
• Functional Cookies: Remembering your preferences such as language, display settings, and favourite games to give you a more personalised and seamless experience.
• Marketing Cookies: Used only with your consent to display relevant 123 abc promotions and offers based on your interests and usage patterns.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality and user experience of the 123 abc platform.

The security of your personal data is a top priority for 123 abc. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, or misuse:

• Data in transit is encrypted using 256-bit TLS/SSL protocols for all communications between your device and our servers.
• Encryption of data at rest for all sensitive data stored in our databases.
• Strict role-based access controls — only staff who require access to perform their duties are permitted to view your personal data.
• Round-the-clock security monitoring and intrusion detection systems to identify and respond to threats without delay.
• Regular security audits conducted by independent third parties to assess and verify the effectiveness of our security measures.

Your personal data will be retained for as long as your account remains active, and for any additional period required by law or legitimate business needs. When data is no longer needed, it will be securely deleted or anonymised in accordance with established procedures.

As a registered 123 abc user in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA):

To exercise any of the above rights, please contact us at privacy@123abc.my stating your request type and identity verification details.

In certain cases, the operation of the 123 abc platform may involve processing or storing data outside Malaysia, such as through the use of international cloud services. When this occurs, we ensure that:

• Data transfers are only carried out to countries or organisations that provide a level of data protection equivalent to or higher than that required under Malaysia's PDPA.
• Appropriate contractual agreements have been put in place with all data recipients outside Malaysia to ensure the continued protection of your data.
• All cross-border data transfers comply with applicable legal requirements and have obtained the necessary approvals from the relevant authorities.

The 123 abc platform is strictly prohibited for individuals under the age of 18. We do not knowingly collect or process any personal data from minors.

If we discover that personal data belonging to an individual under the age of 18 has been collected inadvertently, we will take immediate action to delete that data and close the account in question. Parents or guardians who become aware that their child has registered on our platform are encouraged to contact us at privacy@123abc.my immediately.

The 123 abc platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the 123 abc platform and does not cover the privacy practices of any such third-party websites or services.

We are not responsible for the content or privacy practices of third-party websites. We encourage you to read the privacy policy of each website you visit separately. Your access to third-party websites is at your own risk.

123 abc reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. We will notify you of any material changes through:

• In-platform notifications when you log in to your 123 abc account.
• Notification emails sent to your registered email address.
• Updates to the "Last Updated" date at the top of this document.

Continued use of the 123 abc platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please contact us to discuss your options, including account closure if necessary.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please don't hesitate to reach out to us through the following channels:

We are committed to handling all privacy enquiries seriously and in a timely manner. If you are unsatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP), the regulatory authority responsible under the PDPA 2010.